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Dispute Resolution


CNIACC – National Center for Information and Arbitration of Consumer Disputes
Faculty of Law of Universidade Nova de Lisboa – Campolide Campus

CIMAAL – Algarve Consumer Disputes Information, Mediation and Arbitration Center
Ninho de Empresas Building – Estrada da Penha
8005-131 Faro

Coimbra District Consumer Conflict Arbitration Center
Av. Fernão Magalhães, no. 240, 1st
3000-172 Coimbra

Lisbon Consumer Conflict Arbitration Center
Rua dos Douradores, 116, 2nd
1100-207 Lisbon  

Porto Arbitration and Consumption Information Center
Rua Damião de Góis, 31 ? Store 6
4050-225 Porto  

If you have a dispute and don't want to go to court, alternative dispute resolution can be a good option. Compared to court proceedings, alternative dispute resolution is typically faster, simpler and less expensive. There are several ways to find a solution to a complaint without going to the courts: for example, through mediation, conciliation or arbitration, or through recourse to the Ombudsman or a competent committee in the field of consumer disputes.

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