Dispute Resolution
Introduction
CNIACC – National Center for Information and Arbitration of Consumer Disputes
Faculty of Law of Universidade Nova de Lisboa – Campolide Campus
www.cniacc.pt/pt/
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CIMAAL – Algarve Consumer Disputes Information, Mediation and Arbitration Center
Ninho de Empresas Building – Estrada da Penha
8005-131 Faro
www.consumidoronline.pt
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Coimbra District Consumer Conflict Arbitration Center
Av. Fernão Magalhães, no. 240, 1st
3000-172 Coimbra
www.centrodearbitragemdecoimbra.com
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Lisbon Consumer Conflict Arbitration Center
Rua dos Douradores, 116, 2nd
1100-207 Lisbon
www.centroarbitragemlisboa.pt
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Porto Arbitration and Consumption Information Center
Rua Damião de Góis, 31 ? Store 6
4050-225 Porto
www.cicap.pt
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If you have a dispute and don't want to go to court, alternative dispute resolution can be a good option. Compared to court proceedings, alternative dispute resolution is typically faster, simpler and less expensive. There are several ways to find a solution to a complaint without going to the courts: for example, through mediation, conciliation or arbitration, or through recourse to the Ombudsman or a competent committee in the field of consumer disputes.
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage